How Projects Operate

Clients or their representatives contact the TADVIC office directly on 1300 663 243 (or the local branch for regional clients) and outline their request. Each request for assistance is assessed and monitored by a project coordinator, generally an occupational therapist, who endeavours to match the volunteer and the client in relation to the skills required to complete the project and the locality of each.

The project co-ordinator, with the technical volunteer, visits the client at the place where the equipment is to be used (eg - home, school, workplace) to ensure that the solution will be both practical and appropriate to the client's needs and medical condition.

There is no charge for the TADVIC service.  Clients pay only the cost of materials and, if appropriate, the volunteers' travelling expenses.  Volunteers use their own workshops and give their time and skills freely. Administration staff support the work of metropolitan and regional volunteers and staff.

TADVIC projects can vary from the very simple to the more complicated. No matter what the request, if there is no commercially available solution, TADVIC will have a go at solving the problem.

Before contacting TADVIC, the client should make a search of commercially available products. The Independent Living Centre in Melbourne, telephone (03) 9362 6111 (or 1300 885 886 for country callers) provides this service. Visit ILC Australia's product search page at www.ilcaustralia.org.au/home/search.asp